RETURN ELIGIBILITY
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Food Products (Venison Seasoning): For safety and health reasons, we cannot accept returns of opened or used food products. Unopened, sealed seasoning may be returned within 14 days of delivery.
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Hand Soap & Personal Care Products: Returns are only accepted if the product is unused, unopened, and in its original packaging within 14 days of delivery.
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Apparel & Branded Merchandise: Apparel may be returned or exchanged within 30 days if unworn, unwashed, and with tags still attached.
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Final Sale Items: Clearance or discounted items are non-returnable.
REFUNDS
Once your return is received and inspected, we will notify you. Approved refunds will be issued to your original payment method within 7–10 business days. Shipping costs are non-refundable unless the return is due to our error (wrong or defective item).
If you have any questions about your order or need assistance with a return, please contact us:
Email: order@wickedwild.co
We’re here to help and will respond as quickly as possible.
When processing a return, we may collect certain personal information such as your name, address, phone number, and order details. This information is used solely to verify your purchase, process your return, and communicate with you regarding your request.
Our brand name, logos, and product packaging are the property of [Your Company Name] and may not be used without permission. Returns of apparel or branded items must include all original tags and labeling intact.
DEVICE INFORMATION
Purpose of collection: If you access our return portal online, certain technical information (such as browser type, device, or IP address) may be collected automatically to ensure secure processing.
Source of collection: This information is collected directly when you use our website.
Disclosure for a business purpose: This information is not sold or shared; it is used strictly for fraud prevention and return verification.
Personal Information collected: Technical data such as device/browser type, IP address, and interaction with our return page.
ORDER INFORMATION
Purpose of collection: To verify that the returned item was purchased from us and is within the eligible return window.
Source of collection: Your order confirmation, receipt, or purchase history.
Disclosure for a business purpose: Order information may be shared with payment processors and shipping carriers only as needed to complete the return.
Personal Information collected: Name, billing/shipping address, email, phone number, payment method, and product details.
CUSTOMER SUPPORT INFORMATION
Purpose of collection: To assist you with questions, process returns, and provide follow-up communication.
Source of collection: Information you provide directly via email, phone, or contact forms.
Disclosure for a business purpose: Customer support information is not shared outside of return processing.
Personal Information collected: Name, contact information, and the content of your support request.
Our products and services are not directed to individuals under the age of 18. We do not knowingly accept returns or collect personal information from minors.
We do not sell or rent your personal information. Information collected during return processing is shared only with service providers who help us complete the return (such as payment processors or carriers).
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